Last updated: 18th March 2026

At Emira Veils, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, place an order, create an account, sign up for emails or text messages, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide to Us

When you make a purchase, create an account, subscribe to our newsletter, contact us, or request a return, we may collect:

  • your name
  • billing and shipping address
  • email address
  • phone number
  • payment details processed through our third-party payment providers
  • order history
  • any information you include in customer service communications

b. Information Collected Automatically

When you browse our website, we may automatically collect certain technical and usage information, including:

  • IP address
  • browser type
  • device type
  • operating system
  • referring URLs
  • pages viewed
  • date and time of visit
  • interactions with our website

We may collect this information through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use your information to:

  • process and fulfill your orders
  • communicate with you بشأن orders, shipping, returns, and customer support
  • verify and process payments
  • provide account-related services
  • improve our website, products, and customer experience
  • prevent fraud, abuse, and unauthorized transactions
  • send promotional emails or text messages if you have opted in
  • comply with legal, tax, accounting, and regulatory obligations

3. Marketing Communications

If you subscribe to our email or SMS communications, we may send you updates about new arrivals, promotions, restocks, collections, and other brand-related content.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You may opt out of text messages by following the instructions in the message.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

  • payment processors
  • shipping and fulfillment providers
  • email and SMS service providers
  • website hosting and e-commerce platforms
  • analytics and advertising service providers
  • fraud prevention and security providers
  • professional advisers
  • government authorities or other parties when required by law

5. Payment Processing

Payments on our website are processed by third-party payment providers. We do not store your full payment card details on our own servers.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • keep items in your cart
  • remember your preferences
  • analyze site traffic and user behavior
  • improve performance and usability
  • support advertising, retargeting, and marketing measurement

You can adjust your browser settings to block cookies, but some parts of the site may not function properly.

7. Data Retention

We retain your personal information for as long as reasonably necessary for business, legal, tax, accounting, security, and customer service purposes.

8. Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • request access to your information
  • request correction of inaccurate information
  • request deletion of certain information, subject to legal exceptions
  • withdraw consent to marketing communications

To exercise any such rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Emira Veils
Ontario, Canada
Email: hello@emiraveils.com
Website: www.emiraveils.com